We specialise in Residential Letting and Management, taking pride in our reputation for providing a professional, yet personal service. Our aim is to lead from the front on both innovation and customer service. We make it as easy as possible to let your property. With two active Directors working in the business, totting up over 45 years of experience in the Private Rental Market between them - you are certainly in safe hands.
Our pro-active approach to sourcing tenants will accelerate the time it takes to rent out your property and reduce potential void periods. As a result of high tenant demand, you will benefit from being able to hand-pick the tenants who wish to live in your property.
At Norman Galloway Lettings, we are highly skilled in assessing potential tenants for their suitability for your property. Navigating through the minefield of finding those elusive sustainable tenants, that all Landlords want.
From high end professional lets - to renting to those on benefits, Norman Galloway Lettings have oodles of experience of both and everything in between.
Any Landlords who are happy to rent to those on benefits, will be hard pushed to find anyone who understands this area better than us.
Our Landlords benefit from that huge knowledge base evey day, thus ensuring that their tenancy runs to plan.
We will assist in helping you to build your investment portfolio if required, detailing areas which are predicted to experience the highest increases in capital growth and assessing rental values so that we can ensure that investments made are fully secure.
We work with a large number of; Organisations, Local Authorities, Charities and Individuals and are constantly finding new and exciting opportunities to share with our Landlords and Investors alike.
Our team is fully trained to HHSRS standards to manage matters during the tenancy, including but not limited to; ongoing maintenance issues, processing rents, accounts management, inspections and the return of tenancy deposits. Your time is valuable, therefore let us take the reins, giving you more time to focus on other key areas of life.
We are very proud of our user friendly, online repair reporting, which is in 42 languages and is available 24/7, 365 days per year.
So our Landlords can well and truly 'switch off' and have that much deserved down time.
We focus on the quality of our inventory reporting system, accurately evidencing the condition of your property at the start of the tenancy. This allows us to track the condition of the property throughout the tenancy. It also reassures all parties that any potential proposed deduction from a deposit is fair and will more likely be backed up by a tenancy deposit adjudicator should any dispute arise.
Landlords sometimes feel that this is one area where they can save money.
At Norman Galloway Lettings, we encourage all of our Landlords to have a robust check in and check out Inventory.
The cost is minimal compared to the potential losses further down the line if you do not have them and the inevitable disputes arise.
We thoroughly reference each tenant by carrying out a credit check, right to rent check, assess their financial suitability and request a reference from their Landlord/Employer. We do the same for any guarantors.
For us, it's very simple, we aim to provide good quality homes to great tenants.
It's all about sustainability, for the tenant and for the Landlord.
Anything less is just not worth the effort or investment.
We regularly inspect properties and monitor how well the property is being maintained, providing detailed inspection reports and informing you of the condition of the property. Should the tenant need to improve on their tenancy obligations, we will visit more often until issues are resolved.
At Norman Galloway Lettings, we go a step further here, we look at ways in which you can squeeze your assets to improve your property's financial performance.
We don't just 'think outside the box', very often, we reconfigure the entire thing, and before your very eyes, the box becomes a pig! As in piggy bank?
Sorry, I couldn't resist.
We realise the importance of dealing with reliable and trustworthy suppliers in connection with any work carried out on your property. We ensure that all the suppliers we work with are correctly insured before instruction. We ensure that legal compliance is adhered to at all times giving you additional peace of mind and security.
As experienced Landlords and Developers ourselves, we totally understand that some Landlords are keen to do all of their own repairs and maintenance. This is perfectly fine with us, providing that the properties remain in good condition and legally compliant.
We are however, more than happy to assist any Landlord who would prefer a more hands-off approach.
The choice is yours.
