Norman Galloway Lettings are just brilliant and are a pleasure to work with. They are very knowledgeable about all aspects of Property Management - everyone we have spoken to from the company has been excellent. What stands out for us is Terry's passion. He genuinely wants to help people live a better life. Prior to meeting Terry we had had some really bad experiences with the Universal Credit system and a couple of our tenants that were claimants. We were getting frustrated with the way it all worked and did not feel as though we were getting the right answers and support. It actually put us off accepting benefit claimants as we'd been given the run around. This was a shame as we really wanted to help genuine people but just didn't have the time to put into this. When we were introduced to Terry, it was clear that he knew everything there is to know about the benefits support system. If he doesn't then he will definitely have a contact he can ask. He has lots of housing contacts in local authority, care system and housing charities. We've recently started letting to benefit claimants again through Terry. It's going really well and we feel relaxed knowing that we have his expertise to guide us through the process - should we need it. He is very careful to match the right person to the existing housemates. We would urge other private landlords to get in touch with Norman Galloway Lettings.
Best estate agents in the country! Ive bin around and met different professionals and this is my first review so they must be ace and need recognising!
Positive: Professionalism
I have nothing but positive feedback on Norman Galloway Lettings. Diane and Terry have been very supportive of any issues I may have had as a landlord. I have now instructed them to manage several more of our properties especially as there is a growing amount of regulations surrounding not only landlords but tenants. I have found them to be very knowledgeable and helpful and are always at the end of the phone. They have also helped me with the selective licencing process which has gone through with no issues. So if you want a good reliable agent then look no further.
After several viewings at properties with other uninterested letting agents we stumbled across a property being shown by Norman Galloway Lettings and were blown away.
The letting agent we have been working with has been fantastic, he made it clear that we as tennants were important to him, he has been quick to get back to us and has helped us to secure an amazing property.
I couldn't recommend them highly enough, genuinely fantastic letting agents.
Norman Galloway are amazing they really helped me and supported me, I'm living in a gorgeous home I've dreamed of that I rent through Norman Galloway. If it wasn't for them I don't know what I would have done, as so difficult to rent now a days, but now me and my children are so happy in our new home in time for Christmas. It's put a happy ending to a bad year for us XX
Netherfield Selective Licence Forum 26/09/2018
"Thank you so very much! I'm so grateful that you have taken this time to help us.
I belive my parents have sent the forms back and my mum is just waiting to hear how to pay the deposit. My step mum is on stand by to look around the property so everything is looking great, we are so pleased!
What our customers have to say
"Positive:
Professionalism, Quality, Responsiveness, Value
Just came off the phone the service Diane had given so proactive and informative, she has put my mind at rest about renting property. I would recommend Norman Galloway to rent your property or sell it for you. Excellent service"
Hi Diane
I should be thanking you guys for all your support during this process.
Here's to many more years to come
Kind regards
Renae
Recently had a property to rent. Advice was given on exactly what needs doing. I got more rent than valued. Happy days
Good afternoon Mrs.Diane,
Thank you so much for your help and immediate response to solve the issue. It has truly been a pleasant interaction with you the past two years. We had a very good connection both with you and Mr. Terry as well as Nams. You were truly there to help us whenever we needed and we can assure you that we can pass the best recommendations for your company. We owe big time for all the support provided. I’m very happy that this issue has been solved and hopefully will be in touch. Thank you once again ,
Google Review:
Excellent agency , very professional and responsive staff , always there to help the tenants at any time! I coudn’t ask for a better agency to have in Nottingham . Thank you Galloway Lettings!
It is always very lovely to receive an email like this. Whilst we are only doing our job, it really is great to know that our landlords are happy with our service.